Returns & Exchanges
We want you to be completely satisfied with your TOG24 gear, which is why we offer a straightforward 28-day return policy for a full refund or exchange on all items in original condition. Whether it’s a fit issue or a change of heart, we’ve made our process simple and stress-free to get you back outdoors.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Choose a Shipping Method
Print your prepaid shipping label or generate a QR code to drop off your package at any authorized local collection point or post office.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 7-10 working days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing